Choose the level of service that fits your property - and your goals
Luxury Hosting, Seamlessly Managed
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Essential (15% of gross revenue)
For Owners who want to remain involved in their property while having Pine & Peak Co. handle the core day-to-day rental operations.
Includes: Listing optimization and updates, calendar and reservation management, dynamic pricing setup and monitoring, guest messaging from booking through check-out, check-in/check-out coordination, review management, turnover scheduling and coordination, cleaning quality oversight, laundry coordination, restocking notifications, basic property checks following turnovers, damage/issue reporting, and owner communication.
Owner handles: Maintenance decisions, purchasing/restocking supplies, major guest issues and emergencies, vendor management, property improvements and hands-on property management.
Cleaning, laundry, supplies, maintenance and third-party services billed separately.
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Elevated (22% of gross revenue)
For owners who want significantly less involvement while still maintaining some control over their property.
Includes: All Essential services, plus maintenance coordination, vendor scheduling and communication, supply inventory monitoring and restocking coordination, enhanced property inspections, quality-control checks, proactive identification of maintenance concerns, guest issue resolution, coordination of minor repairs, damage documentation and follow-up, seasonal property readiness, amenity monitoring, and regular owner updates.
Owner handles: Approval of significant repairs/expenses, major property upgrades and high-level property decisions.
Cleaning, laundry, supplies, maintenance, repairs and third-party services billed separately.
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Signature (30% of gross revenue)
For owners who want a completely hands-off experience, Let us handle everything.
Includes: All Elevated services, plus 24/7 guest support, on-site emergency response/coordination, complete vendor oversight, priority maintenance coordination, proactive property maintenance planning, advanced revenue and occupancy optimization, ongoing rate adjustments based on demand and seasonality, listing performance monitoring, staging and guest-experience recommendations, amenity optimization, detailed property oversight, preventative property checks, seasonal preparation coordination, enhanced inventory management, guest-experience improvements, and ongoing recommendations designed to increase reviews, occupancy and revenue.
Owner involvement: Minimal. Owners are contacted primarily for significant financial improvements or major property decisions.
Cleaning, laundry, supplies, maintenance, repairs and third-party services billed separately.